Sunday, September 17, 2006
Yes, we're still here
Apologies for the lack of blog posts over the last few months. Things have been quite hectic, with EA business taking me to Silicon Valley (twice) and with much to do in London as well. I will be back to regular posting starting now, though. Thanks for reading.
Thursday, June 22, 2006
Technical issue
Apologies to visitors of this site who are being prompted to download files or having otherwise weird experiences in viewing engagementalliance.com. My stellar web guru from headsocks.net is looking into the problem, and we will get it fixed ASAP.
UPDATE: The ‘technical issue’ is that some delightful individual hacked into this website - for what reason, only they and their court-appointed therapist can know. I am currently trying to get my web hosting company, A Small Orange, to show some interest in looking into the matter. So far, not so good.
You know, when I said that I wanted to use the Engagement Alliance to expose poor customer treatment and advise companies on how to do things better, I hadn’t intended on this site becoming a living case study.
Thursday, May 18, 2006
Fox News speaker added to EA's first event
I’m really pleased to have added Scott Norvell, Fox News London Bureau Chief, to the line-up of presenters at What MySpace Means next month.
In addition to the speakers, I’ve got some very interesting people coming along, from companies like Associated New Media, Innocent Drinks, Microsoft, HSBC, AOL, and British Airways.
After covering my costs on the event, all proceeds go towards funding the activities of the Engagement Alliance, which aim to help small and medium-sized businesses to work in a way that brings more value to shareholders, customers, and employees. We want to make freely available the information and tools that can assist all companies and charities - but especially SMEs, which have limited funds to attain this kind of help - in becoming better, more ethical businesses.
There’s a charity-back guarantee on tickets, too, and early birds can get them for £185 +VAT (increases to £225 +VAT after June 1st). But if you read this blog and want to book, talk to me about getting a discount.
In: Admin • Mission • Events •
Wednesday, May 03, 2006
The Engagement Alliance's first event
It’s happening on June 21st here in London, and you are all invited. We’ve got fantastic speakers from - amongst others - Skype, the Guardian, and Hitwise coming along on the day to help people make sense of the MySpace phenomenon and what it means for their businesses. For all the details, check out the official website for What MySpace Means: Lessons for Every Brand.
I’m going to leave this post on top for a couple of days. If you’re not reading this site through RSS, please scroll down for updates. Thanks!
In: Admin • Blogging • Customer Service • Employee Service • Engagement vs Interruption • Events • Marketing •
Wednesday, April 12, 2006
Dr Adrian Bailey joins Engagement Alliance advisory board
I’m absolutely delighted to announce that notable HR/change management expert Dr Adrian Bailey has joined the advisory board of the Engagement Alliance. Adrian has a wealth of knowledge and experience in how companies can improve their bottom line through the people they employ, and will bring great insight to the EA. Here’s his full bio:
Adrian, founder and director of PeopleFanClub, graduated with a PhD in Communications. He’s good at getting a point across.
Before PeopleFanClub, Adrian was Director of People, Strategy & Organisational Development for AEGIS plc’s multinational media specialist firm, Carat. His remit also included HR, and his team’s work landed Carat in the Sunday Times Top 100 Best Places To Work - the first in their sector to do so. During Adrian’s time there, Carat also jumped to the Number 1 spot in industry revenue and became a National Business Awards finalist - proof that investing in people and business success can go hand-in-hand.
A strategy and change expert and project manager with KPMG for five years, Adrian led large and successful programmes for Kimberly Clark, HSBC, P&O, GE Capital and others, and an SAP project at Australia Post. Prior to that, he worked in the public sector for five years with NATS, liaising with HM Treasury and the Department for Transport, specialising in human factors and financial investment.
A founder member of the BPS Coaching Psychology Group, qualified professional leadership coach, and an accredited mediator, he’s the man to call in to ‘fix(!)’ your senior team. Adrian succeeded Lord (David) Lipsey as Chair of ITV’s Regional Advisory Board, so is also the man to go to if you want to complain about (or praise) British television programmes.
Previous to his work with organisations, Adrian was a musician who played with the likes of The Clash and The Jam, and then became an honest to goodness rocket scientist. Some say he was just trying to prove that he could be whatever he wanted, while others suspect he was simply indecisive.