Employees are customers, too

Here is the text of a jolting note left for the manager of Blenz Coffee by four of his employees:

Scott,

Your staff is tired of your attitude, your inconsideration, your ungratefulness, and lack of trust. If you expected more from us, you should have thought more about your staff than your business.

We are good, loyal workers but you always let us down. Be more of a people person, ok? You will see that it pays more. We quit today because this is the end and you didn’t do anything to prevent it. Treat your staff better.

As Ben McConnell writes, This note illustrates the adage: Employees tend to quit their bosses, not their companies.

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