The importance of delivering value

Sigur Rinde, head of software company Thingamy Ltd, takes issue with the goal of businesses that think their customers just want them to deliver “solutions”. Rinde says that companies are supposed to deliver a value.

Current problems, future problems, new ways, joy and happiness and any jumping of the curve for your customers is covered. Limitless.

That’s what business is all about. Delivering value.

Please. I want that. Value. Whatever it is.

I do value more things than just having my problems solved.

Posted by Jackie Danicki on 02/12 |  (0) TrackbacksPermalink
In:  Customer Service

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