Tuesday, April 04, 2006
Does this company respect me? The sticker test
From Signal v. Noise:
Here’s a great way to find out if a company that makes physical products respects their products and their customers: if there’s a sticker on the product, and it peels off cleanly (and without tearing), then they’re a respectful company. If it tears or leaves sticky residue that you need to scrape off with a razor, then they don’t.
It’s that simple.
Posted by Hillary Johnson on 04/04 |
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In: Customer Service •
In: Customer Service •