Thursday, May 11, 2006

Dress Barn and the hard sell

Who likes a hard sell? No, really, who likes a hard sell? Robyn, a relatively affluent person (and all around readable writer), blogs about her experience with the hard sell she got from the Dress Barn employee who was only supposed to be activating her charge card. The language is not for the timid, but Robyn does get her point across - and it’s a point that many companies desperately need to understand. 

"Dress Barn and the hard sell" continued...