Sunday, February 19, 2006

Receipt checks: Best Buy, worst customer retention

Journalist Amy Alkon shares the disturbing experience of a Best Buy customer who refused to be detained by the store’s employees so that they could check his receipt.

"Receipt checks: Best Buy, worst customer retention" continued...

Posted by Jackie Danicki on 02/19 |  (1) Comments • (3) Trackbacks • Permalink
In:  Customer Service • Employee Service •