Tuesday, June 27, 2006

Campaign against cruelty to customers: TextAmerica

Alan Moore and I like to promote the successes of companies as we move into the Connected Age. But in a radical transition as we are now, moving from the Networked Age to the Connected Age, there will be players who make mistakes. Some make fatal mistakes. Now TextAmerica seems to be on a collision course with disaster. The iceberg watchman of the Titanic has an alarming announcement…

"Campaign against cruelty to customers: TextAmerica" continued...

Thursday, June 22, 2006

Technical issue

Apologies to visitors of this site who are being prompted to download files or having otherwise weird experiences in viewing engagementalliance.com. My stellar web guru from headsocks.net is looking into the problem, and we will get it fixed ASAP.

UPDATE: The ‘technical issue’ is that some delightful individual hacked into this website - for what reason, only they and their court-appointed therapist can know. I am currently trying to get my web hosting company, A Small Orange, to show some interest in looking into the matter. So far, not so good.

You know, when I said that I wanted to use the Engagement Alliance to expose poor customer treatment and advise companies on how to do things better, I hadn’t intended on this site becoming a living case study.

Tuesday, June 20, 2006

What MySpace Means - tomorrow

Many apologies for the dearth of posts here over the last few weeks. I have been quite busy travelling to Silicon Valley, pitching in with various conferences, and planning the Engagement Alliance’s first event. It’s all happening tomorrow from 2PM - 6PM at the Charlotte Street Hotel in London; for all the details, including the last couple of months’ worth of blog posts leading up to the event, please check out What MySpace Means: Lessons for Every Brand.

Tuesday, June 06, 2006

Marktd

Kind of like Digg for marketing, “Marktd is a library of marketing articles weighted in importance by users.” Started by Piers Fawkes of PSFK, who declares that publicists are welcome to submit stories, which bubble to the top based on reader votes.

Friday, May 26, 2006

Made me laugh

My name is Vivitar, and I’d like to apologize to everyone I hurt when I was pushing junk. There’s no excuse for the way I’ve behaved. With each new piece of photographic garbage I peddled, with every broken camera I shipped, I knew that someone out there would get hurt. I lied, I cheated, I acted like an animal with no conscience or morals. But all I cared about was getting high, chasing the unbeatable rush I felt from each new hit of cash. It was only when I woke up in a toilet stall at an after-hours camera club, leaking blood from an unexplained head wound and surrounded by printouts of dozens of one-star customer reviews, that I realized I had to turn my life around.

All I can say is, Woot!